Francis Townsend

    Lead Technologist

    • Solutions Architect, software engineer, with 20 years’ experience
    • Restructured an enterprise architecture that originally included 34 distinct applications and steered it toward a hybrid SOA implementation with smaller footprint.
    • Identified and rectified performance bottlenecks in a custom application; ultimately increased performance 35% and reduced downtime by 50%.
    • Built a tool to migrate grant management data from spreadsheets into government system. Programmed his first software at the age of 12.
    • BA, Computer Science, Luther College. ITIL Foundations certification