Cathy Thomas

    Training Manager

    • Project manager and trainer with over 20 years’ experience supporting both private sector and government projects in health services, education, finance, and retail manufacturing.
    • Supports CVP implementation of a complex data management system that has users in state agencies across the country.
    • In-depth knowledge of best practices for end user readiness and performance, instructional design, training, communications, organizational development, and professional consulting.
    • Supported over 50 clients on projects ranging from enterprise resource planning rollouts, to system upgrades, to post go-live optimization projects.
    • Experienced at poject management with adherence to schedule, to budget, and client satisfaction.
    • Conducted needs assessments to identify and prioritize user tasks that were aligned with business needs and outcomes.
    • Applied instructional design experience to develop various types of user training and materials, including web-based and instructor-led training, and performance support job aids.
    • MBA and BS, Information Systems, University of Maryland.