Navigating Change Through Modernization
Technology is constantly evolving—so much that most organizations can’t keep up. Organizations that continue to rely on aging legacy systems to support their needs find that these systems are difficult to maintain, update, or replace. The result is that 60-80% of IT budgets focus on maintaining legacy systems and not evolving or improving. These operations and maintenance costs provide a lower return on investment and restrict allocation of funds to higher value initiatives.
At CVP, we recognize that many Agencies face critical technology modernization hurdles as they move away from aging hardware and software or as they shift to newer technologies. The Technology Modernization Practice was formed with the current informational technology trends in mind. Our approach to Technology Modernization is holistic: we apply systems thinking Practices, ensuring that business goals, processes, requirements, limitation of legacy systems, and total cost of ownership are central to migrating, evolving, and modernizing a client’s IT infrastructure and software assets. We look at the big picture and use industry best Practices coupled with our proven record of successful solution implementations to take our client’s technology needs robustly into the future.
We identified four components necessary for tackling the technology modernization challenge and have made these our core competencies:
Requirements Management and Design
Our goal is to understand what our customer’s objectives are, uncover real problems, and move forward with a solutions-oriented approach to designing and managing system requirements. At CVP, we aim to improve the user’s overall experience through the visual impact of layout and design. We conduct requirements analyses, a process we believe is critical to the success or failure of a system or software project, giving considerable attention to each stage of the design process through user-driven design and development. Elicitation techniques are used to conduct conversations around desired functionality. Through release management, we take a software build through different stages of the design process, from testing and deployment to release.
Software Development and Architecture
We develop software that serves a variety of purposes for our clients. Our work encompasses every stage required for the creation and launch of new or re-engineered software by developing new standards, frameworks, and design approaches; acting as evangelists for new technologies; and utilizing front-end and back-end design and development techniques and tools.
We believe one of the key benefits of infrastructure automation is the agility it brings to both development and operations. We leverage Infrastructure as Code (IaC) Practices to auto scale, self-heal, spin up, and take down environments, assuring that there is not only consistency in quality and functionality, but also in performance.
Continuous Testing Enablement
The idea of “shifting testing left” is more than just a concept at CVP. To us, this is a Practice that helps reduce or eliminate risk, so we go to great lengths to make it standard for our development teams. We are constantly seeking ways to test earlier in the development cycle, and test often, so that quality is baked into the systems we develop and not forced in at the end. We enhance our development processes by incorporating automated testing into the CI/CD build and deploy pipeline to initiate automated unit, smoke, functional, security, and performance tests with each deployment.
CVP’s Technology Modernization Practice helps our clients navigate continuous change through a set of tested, secure, and performance-enhancing solutions including:
- Next Generation Architectures
- Scaled Agile and DevSecOps Best Practices
- Automated Secure Multi-Cloud Infrastructures
As a recognized thought-leader staffed with expert professionals, we understand system interdependencies and organizational dynamics that impact our clients. CVP delivers excellence through our approach to managing change, advocating for our customers, keeping a pulse on projects, and managing customers and project lifecycles. Our Technology Modernization Practice addresses our client’s unique technology challenges and brings solutions to the table that are forward-thinking, risk-evading, and cost-reducing.
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Client Success Stories
USDA Food Safety and Inspection Service Actual Time Automation
CVP performed requirements engineering for the Food Safety and Inspection Service’s (FSIS) Actual Time Automation program, a system to be created, accepted, and used by Inspection Program Personnel and Industry. CVP determined how the users actually record their time in the field, defined the business and technical requirements needed to make the implementation of the new timekeeping environment possible, and conducted analysis of alternatives to evaluate appropriate technical approaches and go-forward paths for FSIS.
CVP incorporated Agile development concepts into the requirements engineering methodology and took the approach of developing hypotheses in one “sprint” and refining them in the next, based on stakeholder feedback. This approach improved the likelihood that the requirements that emerged at the end of the process would deliver value to the user community in need of change. CVP was subsequently asked to manage the system integration across all three implementation components.
Fortune 500 Global Information Services Firm Portfolio Management
CVP was asked to develop a roadmap to improve a leading information publisher’s overall IT functional effectiveness through enhanced portfolio optimization, more effective budgeting and governance, and improved techniques for management of critical initiatives, including financial systems upgrades, digital publishing, social media, content management, data center consolidation, and technology standardization.
To meet the challenges posed by the firm’s Chief Information Officer, CVP started to work on a multi-year strategy with short-term goals designed to achieve success through incremental progress. CVP first developed a segment-wide IT portfolio inventory that unified data from active projects, systems, applications, and expected business values. The portfolio was used to analyze opportunities to sunset legacy systems, upgrade obsolete versions (especially for financial systems), identify redundant servers and applications, and recommend a new IT governance model to streamline alignment of investment decisions with mission priorities. The portfolio and governance model became the yardstick by which IT performance is gauged and communicated.
Census Bureau Technologies Management Office SDLC Maintenance
CVP provides software maintenance support services for the Census Bureau Technologies Management Office, including development, modification, and support of eight existing applications that aid field data collection operations.
CVP supports the design, development, implementation, and maintenance of electronic data collection systems that capture and provide respondent data to sponsors of demographic, economic, and decennial programs. We also provide authoring programming services, including the creation, modification, and support of automated survey instruments used on laptops by field interviewers.
Meet Featured CVPros
Director, Technology Modernization Practice
Faqir leads CVP’s Technology Modernization Practice and evolves capabilities including Requirements Management & Design, Software Development & Architecture, Automated Infrastructure, and Continuous Testing Enablement.
Mo is the Director of CVP’s Customer Success Office. In this role, she is responsible for developing and maintaining operational processes that ensure the highest levels of customer satisfaction and delivery excellence.
Jorja is a lead business analyst and delivery manager for clients across the public health domain. She has 19 years of experience assessing missions, strategic goals, and customer needs.
Kevin is a highly regarded full-stack software architect and IT generalist with 15 years of experience delivering valuable client outcomes through Technology Modernization.
Conrad is a skilled software architect, developer, and Agile practitioner with experience in designing, implementing, and deploying solutions for cloud and enterprise infrastructures.
Francis is a solutions architect and software engineer with 20 years of experience addressing the technology transformations that federal agencies need to adapt to change.