Navigating Change with Robotic Process Automation (RPA)

by | Aug 2, 2018

New technological advancements can frequently benefit existing processes at organizations of all sizes. Robotic Process Automation (RPA) is one such advancement that CVP has used to help a client cut down on costs and realize substantial savings. RPA, a technology that uses a robot to automate a set of mechanical tasks, has a great deal of benefits. Man-hours previously allocated towards performing repetitive tasks can now be put into other high-value activities that might otherwise get neglected, so the use of RPA results in not only a greater amount of productivity, but can yield higher overall quality as well. RPA offers relatively quick payoffs to businesses due to its rapid scalability benefits and the minimal cost of re-running a process once automated.

In a recent project for a health insurance company, CVP used RPA to automate the generation of weekly reports. The robot was able to retrieve the data attached to an e-mail, download it, perform calculations to determine important metrics, generate graphs, move the graphs from Excel to PowerPoint on separate slides, position the graphs on the slide, label each slide, convert the presentation to a PDF, and e-mail the report to the designated recipient dynamically. A sequence of 46 steps that used to take up to three hours is now completed in less than ten minutes! This considerable reduction in time allows a business to allocate its man-hours more effectively.

The increased efficiency and improved quality of data opens many possibilities. Instead of getting the data once a week, RPA enables a business to create multiple types of reports without the necessity of waiting or scheduling available staff resources, and to produce reports daily for the most up-to-date information.

Tasks to which you can apply RPA go beyond just the creation of reports, though. RPA can be used to retrieve and send invoices, handle financial transactions over the Internet, and download/update software at scheduled times. The benefits of RPA are myriad, and CVP can help you investigate them as we guide you to “Navigate Change.”

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