CVP Keynotes at GenieSummit 2006
Fairfax, VA – May 19, 2006 – Customer Value Partners (CVP), a leader in Customer Lifecycle Management (CLM) strategy, program management, operations, and technology, announced that it will be one of the keynote speakers at the VoiceGenie Summit being held today in Montreal. Speaking to executives from a variety of industries, CVP will share insights about the focused application of Call Center Technology within a customer care operation to achieve cost optimization, improve customer satisfaction, reduce churn, and increase loyalty.
Customer Value Partners (CVP) is an information technology (IT) and business strategy consultancy that helps private and public sector clients “Be Better.” We support our clients in the healthcare, national security and public sectors in achieving their mission goals by delivering improved business efficiency, workforce optimization and practical application of emerging technology. Our seasoned professionals provide experience-based solutions across our four core competencies: Agile Systems Integration, Cybersecurity, Performance Transformation and Analytics, and Training and Strategic Communication. Based in Fairfax, Virginia, CVP has developed a nationwide operational reach. CVP has been independently appraised at Maturity Level 3 of the CMMI Institute’s Capability Maturity Model Integration. [ Read More ]