Fairfax, VA – June 15, 2004 – Customer Value Partners announced that it is part of the SRA International team that will develop a single, web-based personal property system for the Military Surface Deployment and Distribution Command (MSDDC). The ten-year, $54.6 million program will rely on leading technologies from Siebel Systems for customer care and Manugistics for supply chain management in an effort to modernize the systems that enable the military to move soldiers and their families from post-to-post. The new system will allow soldiers more direct control over their move as well as giving the services more insight into the level of customer satisfaction being delivered. For its part, CVP will devise strategies to address change management and end-user training and then execute those plans as the system is built. And once the new system is in place, CVP will take charge of customer-care operations. For more information on SDDC, visit www.sddc.army.mil.

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Customer Value Partners (CVP) is an information technology (IT) and business strategy consultancy that helps private and public sector clients “Be Better.” We support our clients in the healthcare, national security and public sectors in achieving their mission goals by delivering improved business efficiency, workforce optimization and practical application of emerging technology. Our seasoned professionals provide experience-based solutions across our four core competencies: Agile Systems Integration, Cybersecurity, Performance Transformation and Analytics, and Training and Strategic Communication. Based in Fairfax, Virginia, CVP has developed a nationwide operational reach. CVP has been independently appraised at Maturity Level 3 of the CMMI Institute’s Capability Maturity Model Integration. [ Read More ]

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