Customer Value Partners. Practical Solutions. Proven Results.

Events – Speaking Engagements

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Speaking Engagements

Our professionals are recognized as experts in the field of optimizing operations based on Voice-of-Customer. Come see Customer Value Partners in action.

Upcoming Events:

More Coming Soon!


  • Blue Cross and Blue Shield Association MTM and Call Center Conference
    March 27-30, 2011 – Marriott New Orleans. Visit us at booth 415 and register to win the Barnes and Noble NOOKcolor Reader
  • Interagency Resources Management Conference (IRMCO)
    March 15-16, 2011 – Kellogg Conference Center and Hotel, Washington, DC Visit us at booth 22




  • TM Forum Management World Orlando
    November 16-20, 2008 – Balaji Ramanujam Speaks alongside Cricket Communications and West Interactive on Creating an Infrastructure Focused on Voice of Customer
  • UVa Engineering School Service Science Seminar
    September 9, 2008 – Neal Thurman Lectures on the importance of building Customer-centric companies
  • New Energy Symposium
    July 9-10, 2008 – Felix Chang Speaks at Third Annual New Energy Symposium in New York




  • Genesys Genie Summit
    May 17-19, 2006 – Scott Keller on the Focused Application of CRM within a Customer Care Operation